Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
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EdBone
Binge Watcher

Re: Roku Doorbell manually taking pictures and videos?

  • I tried submitting a log and it says go to settings.  I have android 14. Not sure about os. Could it be one ui?
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EdBone
Binge Watcher

Re: Roku Doorbell manually taking pictures and videos?

If you could email me I could send you a picture of all the phone information.  

 

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RokuArjiemar
Retired Moderator

Re: Roku Doorbell manually taking pictures and videos?

@EdBone,

We have sent you a private message requesting additional information, which you can find in your inbox. Kindly take a moment to check and respond to our message. We appreciate your cooperation.

Thanks,
Arjiemar 

Arjiemar
Roku Community Moderator
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EdBone
Binge Watcher

Re: Roku Doorbell manually taking pictures and videos?

I manually press the camera button to take a still picture and it says go to settings.  All settings are allowed.  This function works perfectly well on all my other cameras.  Why would it be a settings or a function thats not available if it works on 4 other  cameras? Was this the last post, your final recommendation? 

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Zappyisfun
Reel Rookie

Re: Roku Doorbell manually taking pictures and videos?

Same problem with mine ever since I got it a few months ago.

 

Also I have no 'detection sensitivity' slider in the app but other people do. I'm on pixel 7a android 14. The battery has only been lasting about half a month also. This camera is a mess.

EdBone
Binge Watcher

Re: Roku Doorbell manually taking pictures and videos?

Still not working months later.  Can any android user take still photos or rec videos manually? 

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EdBone
Binge Watcher

Re: Roku Doorbell manually taking pictures and videos?

Every other camera I have takes still manual pictures and records manual videos.  Roku app has every permission I can give it. Why would it have the buttons to take still pictures and record manual video like the other cameras that I have and not the  doorbell? I want to get another doorbell for my other door but would rather wait until all the  features I pay for works.  Also I have the paid camera subscription.  

Can we get an update on this? 

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