Cameras & doorbells

[shaggyman]

Purchased a subscription and my Roku Smart Home camera works perfectly on my phone.
I added the Roku Cameras Channel on the website, but it can't be found on my channels lists.
Updated software on my Roku 2 XS today:  Version 9.1.0, build 5009
How do I find my camera?

[AvsGunnar]

@shaggyman 

I am going to assume that your Roku OS version (9.1) is the culprit.

I do not see any Roku documention specifying minimum OS number to view the cameras on the Roku Camera channel/app,  but normally the channel/app will only be seen on/available on supported devices and OS builds.

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Edited to add - looks like OS 11.0 is required to add channel and view cameras.  https://support.roku.com/article/7873923625751 (How to view a live video stream from your Roku Smart Home camera or video doorbell)

[renojim]

@shaggyman, to add to what @AvsGunnar said, the Roku 2 XS is woefully out of date and no longer receiving any updates.  If you want to view your camera via a Roku device you'll need a new Roku.  Check your offers for a deal.

https://my.roku.com/offers
https://my.roku.com/upgrade/