Gingersnapz
Level 7

Indoor 360se camera- light turning red when no one is on it

My husband and I just got this camera Dec. 23rd, but I have noticed a few times the solid red light will come on as if someone is viewing or it’s recording but we have all motion tracking and everything else off and neither one of us will be on it. Has anyone else experienced this or what could be happening? It seems like someone else is actually on it but I’m not sure how they would be or how to fix that. 

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3 REPLIES 3
Jazz9776
Level 7

Re: Indoor 360se camera- light turning red when no one is on it

Mine is doing the same thing. I changed my password and it's still doing it.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Indoor 360se camera- light turning red when no one is on it

@Gingersnapz @Jazz9776

Thanks for the post.

We would recommend taking a look at the information provided by our Support page here: Understanding the status light on your Roku Smart Home device


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Tgb2052
Level 1

Re: Indoor 360se camera- light turning red when no one is on it

Danny, this morning I noticed 5 red lights on my Roku indoor smart camera. 2 on each side and the red on top. I am wondering what this means as I can not find the meaning anywhere online. Thank you.

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