Cameras & doorbells

[Davidhall1]

I also need this answer

[AH04]

I also need this answer.   If you're not getting activity notifications, you may think all is well.  Can't you get notifications if someone unplugged the camera?  I even had this notification on my old cameras that were outdated...

[RokuCarly]

Thank you for posting here in the Roku Community, @AH04!

We appreciate you reaching out for support and we'd be more than happy to be of assistance with your queries on receiving notifications even if your Roku Cameras are unplugged. 

As we check your account, you have a Roku indoor camera and this device needs to be plugged into a power source to work. It is possible that you can't receive any notifications because your camera isn't plugged into a power source or it's currently offline. 

Here's our official Support article to help you learn more about your Roku Indoor Camera 360.

If you need further clarification and assistance, let us know. Hope this helps! 

Best regards,
Carly

[AH04]

Hi, I'm asking the question not as to why I can't receive notifications, but rather, can I set something to get a notification IF my camera goes offline?  From being disconnected or power outage, etc?  

Thanks.

[RokuRey-V · Accepted solution]

Hi @AH04,

Thank you for your inquiry!

We appreciate your interest in using this feature on your Roku Smart Home devices. Unfortunately, this feature is not currently available on our platform. However, we do value your feedback and have taken note of your suggestion. Our development team will review your request. 

For future feature announcements, you may visit the Roku Blog.

Regards,
Reyn