Cameras & doorbells

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Re: Not getting notifications to android when movement is detected on camera

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I'm not getting notifications at all anymore and I have my notifications on, I even have an SD card in it. I need this to work as I have kids. I have a Samsung a14 phone all notifications are enabled 

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RokuCarly
Community Moderator
Community Moderator

Re: Not getting notifications to android when movement is detected on camera

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We're grateful to have you here in the Roku Community, @Nickinickinicki!

Our sincerest apologies for any inconvenience this may have caused you. No worries! We're here to find you the best resolution so you can receive notifications from the Roku Smart Home app.

In this case, we suggest navigating to Home Settings on the Smart Home app. Select Settings > notifications. After doing so, kindly revert to Settings again then Event Recordings > Restart Camera

Let us know how it goes and we'll continue assisting you from there. Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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