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Need help connecting camera to wifi

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I just got my Roku camera’s. ( Outdoor Camera SE, Outdoor wired Camera SE, and 2 Indoor Camera SE). I got the wireless Outdoor camera setup first works great. Now the rest is a different story. None of the other three will connect to my WiFi. I have no clue what I’m doing different than the first one. 

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RokuERey
Retired Moderator

Re: Need help connecting camera to wifi

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Greetings @chasitywebb1994,

Thanks for reaching us here in the Roku Community!

It seems that the issue could be caused by network problems or an issue with your camera setup. The distance between the camera and the router might also be a factor. Ensure that the 2.4GHz frequency on your Wi-Fi is turned on, as most cameras only connect to that channel.

You can also check for additional troubleshooting here: Why is my smart home device not connecting?

Let us know if this helps!

Thanks,
Rey

ERey.
Roku Community Moderator

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RokuERey
Retired Moderator

Re: Need help connecting camera to wifi

Jump to solution

Greetings @chasitywebb1994,

Thanks for reaching us here in the Roku Community!

It seems that the issue could be caused by network problems or an issue with your camera setup. The distance between the camera and the router might also be a factor. Ensure that the 2.4GHz frequency on your Wi-Fi is turned on, as most cameras only connect to that channel.

You can also check for additional troubleshooting here: Why is my smart home device not connecting?

Let us know if this helps!

Thanks,
Rey

ERey.
Roku Community Moderator
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