Cameras & doorbells

[Kimmysue123]

I have 2 cameras I can see on my phone. Now 1 camera says it's off and it isn't responding to anything on my phone but is working on a different phone

[RokuJohnB · Accepted solution]

Hi @Kimmysue123,

From the Roku Community, a warm welcome!

We will be more than delighted to assist you further with this issue you had with the Roku camera, which was not responding on the Roku smart home app. Please try to uninstall and reinstall the app.

Let us know how it works, and we'll continue to assist you further.

Kind regards,
John