I have successfully signed into and can video stream effectively on the camera. It's the Firmware that is not successfully updating (with power on, proper connectivity, etc). I have literally tried a multitude of times to update, beyond frustrated at this point.
I simply need to speak with someone.
I am a point of returning the device and cancelling subscription if not resolved.
Thank you, RR
#firmward #updates #returndevice #speaktoahuman @speaktoahuman @customerservice #customerservice