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Flood light Camera not recording

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My floodlight camera is set to record when the flood light goes on. At night the flood light will go on and it isn’t recording like it is supposed to. I’ve looked at the setting and everything is on even detection area. Also is there a way for the siren to automatically go one when the floodlights go one at night? 

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RokuEuniceL
Community Moderator
Community Moderator

Re: Flood light Camera not recording

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Hi @Darosarios03,

Greetings from the Roku Community!

We appreciate your time posting and inquiring about your problem with Roku Floodlight Camera SE which is not recording. We will be delighted to assist you, but we'd like to know more about it so we can further assist you.

  1. When did the issue occur?
  2. Have you tried restarting your Roku Floodlight Camera SE, network router, and Roku Smart Home app?
  3. Have you tried updating the firmware of your Roku Smart Home device?
  4. Are you getting any error codes or messages on your Roku Smart Home app?

Also, you can check out this support article on to how to use the siren on your Roku Smart Home camera.

We look forward to hearing from you and looking closely into this issue. Thank you!

Kind regards,                                                                                                                                        Eunice

Eunice L.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuEuniceL
Community Moderator
Community Moderator

Re: Flood light Camera not recording

Jump to solution

Hi @Darosarios03,

Greetings from the Roku Community!

We appreciate your time posting and inquiring about your problem with Roku Floodlight Camera SE which is not recording. We will be delighted to assist you, but we'd like to know more about it so we can further assist you.

  1. When did the issue occur?
  2. Have you tried restarting your Roku Floodlight Camera SE, network router, and Roku Smart Home app?
  3. Have you tried updating the firmware of your Roku Smart Home device?
  4. Are you getting any error codes or messages on your Roku Smart Home app?

Also, you can check out this support article on to how to use the siren on your Roku Smart Home camera.

We look forward to hearing from you and looking closely into this issue. Thank you!

Kind regards,                                                                                                                                        Eunice

Eunice L.
Roku Community Moderator
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