Cameras & doorbells

[RokuRiamie-D · Accepted solution]

Hi @madjango69,

Thanks for your first post in the Roku Community.

I understand that the time shown in your Roku Smart Home camera is incorrect. I'm more than happy to assist you with this.

Kindly try this step-by-step process on how to change the time zone of your Roku camera:

• Access your Smart Home app and select your camera.
• On the top left corner, you will be able to see the Settings icon. Select that.
• Navigate to Advanced Settings, and right below you'll be able to see the "Sync time" option. Then click Sync.

Please let us know if these steps help you to resolve your concern.

Best Regards,
Riamie

[Beloved11]

My Roku SE outdoor camera does not have the sync time option when I go into advance settings.Its annoying and confusing to see incorrect time displayed on recorded events.How do I fix the time?

[RokuRiamie-D · Accepted solution]

Hi @Beloved11,

Thanks for posting in the Roku Community!

We understand that you don't see the Sync time option on your Roku Smart home app when trying to fix the time zone of your Roku camera events recording.

We recommend following our troubleshooting steps to assist you in resolving this issue:

• Uninstall and install the app
• Restart all the devices including the router and Roku device

Please let us know if the issue persists.

Regards,
Riamie