Cameras & doorbells

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Caligurl
Newbie

Camera isnt detecting people

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My camera isn't detecting people, nor is it recording.

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RokuJohnB
Community Moderator
Community Moderator

Re: Camera isnt detecting people

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Hi @Caligurl,

A warm welcome here in the Roku Community!

We understand you're having trouble with the Roku camera, which will not detect a person. We're happy to assist you further. Please try the steps below.

  1. Select your device from the Home screen.
  2. Tap Settings in the corner.
  3. Select Notifications.
  4. Expand Motion Events.
  5. Check if the person option on Motion events is checked.

Keep us updated on what you find out.

Best regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Camera isnt detecting people

Jump to solution

Hi @Caligurl,

A warm welcome here in the Roku Community!

We understand you're having trouble with the Roku camera, which will not detect a person. We're happy to assist you further. Please try the steps below.

  1. Select your device from the Home screen.
  2. Tap Settings in the corner.
  3. Select Notifications.
  4. Expand Motion Events.
  5. Check if the person option on Motion events is checked.

Keep us updated on what you find out.

Best regards,
John

John
Roku Community Moderator
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