Caligurl
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2024
05:34 PM
1 Solution
Accepted Solutions
RokuJohnB
Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2024
10:33 AM
Hi @Caligurl,
A warm welcome here in the Roku Community!
We understand you're having trouble with the Roku camera, which will not detect a person. We're happy to assist you further. Please try the steps below.
- Select your device from the Home screen.
- Tap Settings in the corner.
- Select Notifications.
- Expand Motion Events.
- Check if the person option on Motion events is checked.
Keep us updated on what you find out.
Best regards,
John
John
Roku Community Moderator
Roku Community Moderator
1 REPLY 1
RokuJohnB
Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2024
10:33 AM
Hi @Caligurl,
A warm welcome here in the Roku Community!
We understand you're having trouble with the Roku camera, which will not detect a person. We're happy to assist you further. Please try the steps below.
- Select your device from the Home screen.
- Tap Settings in the corner.
- Select Notifications.
- Expand Motion Events.
- Check if the person option on Motion events is checked.
Keep us updated on what you find out.
Best regards,
John
John
Roku Community Moderator
Roku Community Moderator