Cameras & doorbells

[danisme3]

I recently set up a new Indoor 360 camera and its been working great. This morning, I have been receiving motion alerts, but when I check the event, it is the feed of the camera itself that is "flashing" and causing the alert. It appears that the camera is going in and out of focus, or having trouble adjusting the light levels. Not a huge deal but a little annoying. Has anyone else had this experience? Is this simply the result of the camera adjusting to the changing light over the course of the morning?

[RokuRiamie-D]

Hi @danisme3,

Welcome to the Roku Community!

We sincerely appreciate you taking the time to share your concern regarding the Roku Camera. It appears that the camera is sending motion alerts triggered by an unusual flashing in its feed. Your observations are important to us, and we're here to assist you with this issue.

Please try the following troubleshooting steps below and let us know if it works for you.

• Uninstall the Roku Smart Home app
• Restart your Roku camera

1. Unplug the USB cable from the back of your camera
2. Wait 10 seconds
3. Plug the USB cable back into the power input port on your camera

Please keep us posted.

Regards,
Riamie