Cameras & doorbells

[Andrew707]

Hello anyone else having issues all of a sudden with your camera sending delayed notifications? Seems my camera out of nowhere is like 24h behind sending notifications. It still records and is working fine but the notifications for any recordings is at least a day behind. It just started this a couple days ago. 

[RokuJechealR]

Hi @Andrew707,

Greetings from the Roku Community!

We understand that you are having trouble with the camera sending delayed notifications. For the basic troubleshooting steps, you can log in and log out. Refresh your router. Also, one of the factors you are receiving delayed notifications is that your Android phone relies on a data connection to pick up new messages and then notify you of them. If you do not have a strong network connection, your notifications will be delayed as a result. This problem can occur if your phone is set to turn off Wi-Fi when it is sleeping.

If you have any other questions or concerns, please don't hesitate to let us know.

All the best,

Chel