Account, payments & subscriptions

[stilzink69]

What's up with rokus support page? Was charged wrong amount and their support page doesn't cycle thru to send email... Another question!!! Why when you have a free trial roku charges you $1?

[Anonymous · Accepted solution]

Hi @stilzink69

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[stilzink69]

Would be nice if your website would cycle past loading in order to get in touch..  I thought it was a requirement with webdesign to have a direct contact info without click thrus..

You don't make it easy to make a request...