Account, payments & subscriptions

[Abelsain33]

The sistem already charge and debit from my account but they dont let me use the channel,they said that i dont pay and put in hold my Paramount +  account.Please help me

[RokuBernie-D · Accepted solution]

Hi @Abelsain33,

Thanks, and welcome to the Roku Community!

We understand your problem with the charge of your paramount+ subscription. We appreciate you contacting our support about this matter. No worries! We are here to be of service.

Here is what you can do.

• Check our support page here: How do I manage or cancel a channel subscription?
• Or if you need a hand, you can contact our Account and Billing team here: Account-Billing Support page. Choose the "Account, payments & subscriptions" options; they will be the best ones to help you.

We hope you find this information helpful. 

Best regards,
Bernie