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Abelsain33
Newbie

my Paramount account + is in hold,and i already pay

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The sistem already charge and debit from my account but they dont let me use the channel,they said that i dont pay and put in hold my Paramount +  account.Please help me

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RokuBernie-D
Community Moderator
Community Moderator

Re: my Paramount account + is in hold,and i already pay

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Hi @Abelsain33,

Thanks, and welcome to the Roku Community!

We understand your problem with the charge of your paramount+ subscription. We appreciate you contacting our support about this matter. No worries! We are here to be of service.

Here is what you can do.

We hope you find this information helpful. 

Best regards,
Bernie

Bernie D.
Roku Community Moderator

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RokuBernie-D
Community Moderator
Community Moderator

Re: my Paramount account + is in hold,and i already pay

Jump to solution

Hi @Abelsain33,

Thanks, and welcome to the Roku Community!

We understand your problem with the charge of your paramount+ subscription. We appreciate you contacting our support about this matter. No worries! We are here to be of service.

Here is what you can do.

We hope you find this information helpful. 

Best regards,
Bernie

Bernie D.
Roku Community Moderator
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