Account, payments & subscriptions

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Wrong subscription please help

I was using my friends paramount+ account on my roku tv a few months ago; since then her account is no longer active. I just tried signing up for my own account but it logged me back into hers and reactivated it using my card info from my account. I realized right away and logged out and signed into my old account ( that was no longer active) that I was trying to reactivate. Will I be billed twice or did the subscription from my roku revert to my account. 

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Community Moderator

Re: Wrong subscription please help

Hi @Slythongirl96,

Thanks for reaching out. In this case, we would recommend getting in touch with one of our experts from the Account and Billing team for further assistance.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions," and they are the best ones to help you out with that matter.



Roku Community Moderator
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