Account, payments & subscriptions

[fraziermtnanc]

I’m entering the correct pin to sign up with Peacock, but my pin isn’t working? I went in to change pin, but that isn’t working 😡 What can I do? It isn’t asking for a password. It’s asking for a pin. That pin isn’t working 

[renojim · Accepted solution]

@fraziermtnanc, do you have more than one Roku device?  If so, it's possible that you have more than one Roku account.  Make sure that when you try to log into https://my.roku.com you're using the email address that's displayed under Settings->System->About on your Roku device.  You should be able to manage your PIN settings or remove it altogether.

How to create, change, or delete your PIN for your Roku account | Official Roku Support

I'm also a little confused by needing a PIN to "sign up with Peacock".  On a Roku device, you can set up a PIN to be required to add channels and/or to make purchases.  Where exactly are you being asked for a PIN?  A picture might be helpful.