Hi, @Sweet1983.
Welcome to the Roku Community!
Thanks for letting us know that your subscription did not renew. No worries, we're here to provide some steps you can try.
If your subscription didn't automatically renew, your payment method may have expired. You'll need to update your payment method in your Roku account. If that doesn't work, try contacting your bank or credit card company.
Here are some suggestions you can try:
- If you've unsubscribed recently and you're billing period has not yet ended, or you've subscribed through The Roku Channel, go to Manage your subscriptions in your Roku account to resubscribe
- If you're no longer being billed and your subscription has ended, go to Manage your subscriptions > Inactive subscriptions > Resubscribe
- Launch the app and follow the on-screen instructions
- Find the app in the Streaming Store or in The Roku Channel and select Subscribe, then follow the instructions
Furthermore, you may visit this support article on how to resubscribe if a subscription didn't renew
We hope you find this information helpful.
Regards,
Reynan
Reynan L.
Roku Community Moderator
