Hi @SarahRidings
Happy to have you with us in the Roku Community!
I believe you would like to speak with our live expert regarding the movie you purchased.
You can directly contact our specialized Accounts and Billing team for your inquiry. To do so, kindly refer to this link. Make sure to select the Accounts and Billing option to be directed to their contact information.
You can also check this support article for more information. How to view your Roku purchase history and charges to your account
Hope this helps you out!
Thanks
The Roku Community
Rhea V.
Roku Community Moderator