Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Tatkat1
Newbie

Subscription that you paid for, and someone put their email and

Had a boyfriend come over watch my TV subscribe to ESPN was paid for out of my account use his email and now he has total control over the subscription that I’ve paid for

0 Kudos
2 REPLIES 2
Tatkat1
Newbie

Re: Subscription that you paid for, and someone put their email and

How do I change the email account on the subscription to ESPN to my email?

0 Kudos
HDMIGuy
Roku Guru

Re: Subscription that you paid for, and someone put their email and

@Tatkat1 If he used your Roku account to pay for the subscription try logging into your Roku account.  Go to subscriptions and cancel the subscription.  While you are logged into your Roku account I suggest setting up a pin to make purchases also.  

I don't think you can change the email on the subscription unless you know his email password in which case you can then control the ESPN account.

0 Kudos