Account, payments & subscriptions

[JLEV51]

We have a Paramount+ Essentials subscription on the Roku Channel. We watched Joe Pickett Season 1-8. When we tried to watch Episode 9, the "button" states "Start Free Trial"!

If I select it, the next screen states  "Current plan: Paramount+ Essential monthly $0.00/mo" (it Auto-renews in about a week). The only option present is to "Upgrade" to "Paramount+ with SHOWTIME" $11.99/mo.

What's up with this? Is there no way to watch the rest of Joe Pickett without upgrading??

[andyross · Accepted solution]

Do NOT subscribe to a 3rd party service through the Roku Channel. It's even worse than subscribing through Roku. I would STRONGLY recommend you cancel the subscription on The Roku Channel, and sign up DIRECTLY at the Paramount+ web site. This will not only remove the middle man, but let you watch Paramount+ on any device, not just a Roku.

https://www.paramountplus.com/ 

[JLEV51]

Thanks. I plan to follow your suggestion.