Account, payments & subscriptions

[Wjmaccla]

Hi Danny

No number there.

[RokuDanny-R]

@Gspencer53 

Thanks for the post.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

[RokuDanny-R]

@chris598 

Thanks for the post.

If you need to cancel a subscription, you can log into your Roku account online at my.roku.com and clicking Manage your subscriptions to see all of your active subscriptions. We highly recommend reviewing the terms for any trial, prior to signing up. 

For additional information about how to cancel your subscription, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?

Thanks,
Danny

[Capree76]

I want a refund 

[RokuDanny-R · Accepted solution]

@Capree76 

Thanks for the post.

For account and billing or order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

[Edwill]

[post edited] Listen up people there is no such thing as a free trial with them.

[RokuDanny-R]

@Edwill 

Thanks for the post.

We highly recommend reviewing the terms for any trial, prior to signing up. Please be aware that if you previously had a free trial through the same Roku account (on any Roku device linked to your account), you will not be eligible for another free trial with that specific service. 

Thanks,
Danny

[Bickford]

I have been trying to reach some one for 2 months.  CAn I get a phone number.  I'm trying to stop a 70.00 fee coming out of my checking each month. 

[RokuDanny-R]

@Bickford 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

[Dissatisfied]

I need a phone number so I can speak to a live person..