Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
NEVER sign up for a service through a 3rd party. As noted, you can go online to verify if it's a genuine charge from Roku and cancel renewal there. You need to be careful with any "free" trials as they will automatically subscribe when the trial ends unless you cancel first. Most subscriptions cannot be refunded. They just run until they expire.
@dflem17288 It would appear that the charge is for an annual subscription to Paramount + with Showtime. Is the charge from Roku or from another provider? You can login to your Roku account on a computer or phone and check your subscriptions. If the subscription is there you can turn off auto renew. Almost all subscriptions from all providers are nonrefundable so getting your money back is very unlikely. While you are logged into your Roku account set up a pin to make purchases so you or someone using your Roku device cannot accidently order a subscription.
