Account, payments & subscriptions

[RokuMary-F · Accepted solution]

Hi Community users,

Thanks for posting here in the Roku Community!

We understand you are inquiring about a "Roku for CBS Interactive" charge from your account.

This charge is for a Paramount+ channel subscription billed through Roku Pay. Paramount+ channel is formerly known as the CBS All Access channel.

If you noticed this charge on your credit card or bank statement. Here's a step-by-step guide on how to handle it:

1. Check if you have an active subscription by logging into your Roku account online at my.roku.com and clicking Subscriptions.
2. Review the recurring charge. 
3. Create a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. For more information about using a Roku PIN, visit our Support page here: How to create, reset, or remove your Roku PIN | Official Roku Support
4. If you continue to have questions about a charge, feel free to contact Roku Support at https://support.roku.com/contactus

We hope that's helpful, Happy Streaming!


Best regards,
Mary

[RokuMary-F]

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team