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Relative passed away and I received their TV


My grandfather passed away and I received his TV. I can't do anything cause I don't have his pin and we can't get into his email. Please help me. 

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Community Streaming Expert

Re: Relative passed away and I received their TV

I'm sorry for your loss.  You need to factory reset the TV and link it to your own Roku account (the one you're using here).  You may want to contact support at (choose the option for "Account, payments & subscriptions") to see if they can help close your grandfather's Roku account.  If he didn't have any subscriptions through Roku then it's probably not even necessary.

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