Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Channel Surfer

Refund for non-working channel.

I’d like to get a refund for the weather channel app. It cannot be accessed on Roku TV. This has been a problem for many months now and has not been resolved. I’d like a full refund for the year I paid for in advance. Thank you. 

0 Kudos
Community Streaming Expert

Re: Refund for non-working channel.

@EHutchings, contact Account/billing support at

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.