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Rickbike
Newbie

Paid for Acorn, says I "paid through ROKU". Use those credentials. WTH?

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RokuCarly
Community Moderator
Community Moderator

Re: Paid for Acorn, says I "paid through ROKU". Use those credentials. WTH?

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A warm welcome here at the Roku Community, @Rickbike!

Thanks for raising your subscription issues with us. No worries! Our Account and Billing team would be more than willing to sort this out for you. Kindly visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. You should have the option to talk/chat/email with one of our live experts. 

Please don't hesitate to let us know if there's anything else we can be of assistance with. We'd be more than happy to continue doing so.

Kind regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Paid for Acorn, says I "paid through ROKU". Use those credentials. WTH?

Jump to solution

A warm welcome here at the Roku Community, @Rickbike!

Thanks for raising your subscription issues with us. No worries! Our Account and Billing team would be more than willing to sort this out for you. Kindly visit our Account and Billing Support page and choose the "Account, payments & subscriptions" category. You should have the option to talk/chat/email with one of our live experts. 

Please don't hesitate to let us know if there's anything else we can be of assistance with. We'd be more than happy to continue doing so.

Kind regards,
Carly

Carly Y.
Roku Community Moderator
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