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Rekab
Newbie

Non receipt of items ordered

Dear Roku support, I ordered several smart bulbs approximately a month ago. The time to delivery was three to five business days. Unfortunately, I have received neither the smart bulbs nor tracking information or any additional word on when I might receive either my products or a refund. Could you please assist me with this matter? I am sure that your customer service is better than this.

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1 REPLY 1
renojim
Community Streaming Expert

Re: Non receipt of items ordered

@Rekab, try contacting account/payment support at https://support.roku.com/contactus.  This "community" is mostly users trying to help other users.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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