Account, payments & subscriptions

[MissMoni92]

I updated my email address on the Roku account from someone else's for my TV. The next day, I noticed that the emails I'm sending from my email are showing Roku as the sender and when I click on details of the sender, it shows my email.  I need to have Roku removed as the sender of my emails because it is my business email and my customers think it's spam and not from me.   How do I get this fixed?  I need my emails to show that they are coming from me and not from Roku.  Please help asap because it's affecting my business.  Thanks  #PersonalEmail  #UpdateSenderHeader 

[renojim]

@MissMoni92, that's a setting in your email program and has nothing to do with Roku.

[MissMoni92]

Hello.  Thanks for responding.  It's not a setting in my email.  There is nothing in my gmail settings that link to roku and this did not start until I updated my email on the roku account.  This same thing happened with Shopify.  As soon as I updated the email on that account, my emails started saying they were from Shopify and not my business and it was fixed on their end, not within my Gmail settings.