Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.

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Hi, @JS79.

Welcome to the Roku Community!

We appreciate you reaching us about the incorrect subscription charge. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could provide further details regarding their channel functionality and subscription offers on the Roku streaming platform. You can reach them through their direct Hulu Support

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Regards,
Reynan

Reynan L.
Roku Community Moderator

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1 REPLY 1

Hi, @JS79.

Welcome to the Roku Community!

We appreciate you reaching us about the incorrect subscription charge. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could provide further details regarding their channel functionality and subscription offers on the Roku streaming platform. You can reach them through their direct Hulu Support

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Regards,
Reynan

Reynan L.
Roku Community Moderator