Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bcolomey
Newbie

I was charged 109.99$ WHY??????

Jump to solution

I was charged 109.99$ GOOD GOD WHY!!!!! How do I cancel my subscription?!?!

0 Kudos
1 Solution

Accepted Solutions
RokuKariza-D
Roku Guru

Re: I was charged 109.99$ WHY??????

Jump to solution

Hi @bcolomey

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

View solution in original post

0 Kudos
5 REPLIES 5
bcolomey
Newbie

Re: I was charged 109.99$ WHY??????

Jump to solution

It was for the Disney Electric???? This is crazy I was not expecting this amount to be taken out of my Acct.

Can some one help me??? 

0 Kudos
RokuKariza-D
Roku Guru

Re: I was charged 109.99$ WHY??????

Jump to solution

Hi @bcolomey

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
ffehr60
Reel Rookie

Re: I was charged 109.99$ WHY??????

Jump to solution

What was this for ?

0 Kudos
ffehr60
Reel Rookie

Re: I was charged 109.99$ WHY??????

Jump to solution

I did not leave my home by anything for this amt.?

0 Kudos
RokuKariza-D
Roku Guru

Re: I was charged 109.99$ WHY??????

Jump to solution

Hello @ffehr60 

I hope you're doing well.

Please follow the suggestion I posted above. Our billing team will be able to further assist you. 


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos