Account, payments & subscriptions

[Geraldbr]

My payment information has been updated properly and my other accounts have been paid however my Hulu account has not and even with manually retrying it says sorry we can’t charge your credit card now

[RokuArjiemar · Accepted solution]

Hello! @Geraldbr,

Thanks for posting here in the Roku Community!

For account and billing concerns, it may be more effective to get help from our Billing team. You can contact them here, then choose 'Questions about my account or billing.' They are the best ones to help you out with that matter.

Please feel free to let us know if you need any additional assistance!

Thanks,

Arjiemar