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Larry8
Newbie
‎01-15-2023 09:11 AM

I rented "Tar" last night and the sound didn't work. How do I get a refund?

I rented "Tar" last night and the sound didn't work.  How do I get a refund?

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renojim
Community Streaming Expert
‎01-15-2023 03:06 PM

Re: I rented "Tar" last night and the sound didn't work. How do I get a refund?

What channel/app were you using?  Is it on your purchases at https://my.roku.com ?

You usually have 24 hours for a refund, so try turning off any of the volumes modes to see if it makes a difference - press * on your remote while the movie is playing.

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