Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Larry8
Newbie

I rented "Tar" last night and the sound didn't work. How do I get a refund?

I rented "Tar" last night and the sound didn't work.  How do I get a refund?

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: I rented "Tar" last night and the sound didn't work. How do I get a refund?

What channel/app were you using?  Is it on your purchases at https://my.roku.com ?

You usually have 24 hours for a refund, so try turning off any of the volumes modes to see if it makes a difference - press * on your remote while the movie is playing.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos