Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RGammons
Newbie

I am getting charged for a subscription that I cancelled.

Jump to solution

I cancelled my subscription for MotorTrend and yet it was charged on my account.  I need to have that refunded. 

0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: I am getting charged for a subscription that I cancelled.

Jump to solution

@RGammons, contact Account support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

1 REPLY 1
renojim
Community Streaming Expert

Re: I am getting charged for a subscription that I cancelled.

Jump to solution

@RGammons, contact Account support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.