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Reel Rookie

How to restore a purchased app on a new Roku device

Can someone please answer this question?  Email addresses match. The app shows up in my purchase list. So why is it asking for another $4.99?

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Community Moderator
Community Moderator

Re: How to restore a purchased app on a new Roku device

Hi @Solaria,

A warm welcome here at the Roku Community!

Thanks for reaching us here regarding this matter. We'd be glad to assist you with this.

Just to clarify, may we know what specific channel/app you are referring to? Did you make the purchase under Roku or directly from the channel provider itself?

You can also manage your subscriptions under our link here.

We'll look forward to your response!

All the best,

Carly Y.
Roku Community Moderator
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