Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Vkanfield
Newbie

How do I get a refund if a payment was made I didn’t mean to make

How to get a refund back if a payment was made by mistake 

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: How do I get a refund if a payment was made I didn’t mean to make

You have to contact support at https://support.roku.com/contactus/ and choose the option for account or billing questions.

The fine print on most purchases and subscriptions note that all purchases are non-refundable.

Good luck!

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.