Account, payments & subscriptions

[Oscar613]

How do I ghet a pin code for my account so I can get Freevee

[RokuNimfa-C · Accepted solution]

Greeting @Oscar613, 

Welcome to Roku Community. 

We believe that you are unable to add the Freevee channel and it asks for a PIN. To ensure a successful process, first, you must check if your device is linked to your Roku account. To confirm this go to Settings > System > About, then you will be able to see the email address associated with the Roku device. Once confirmed, you can now reset the PIN on your Roku account. 

1. Sign in to your Roku account
2. Under PIN preference, select Update
3. Choose your PIN preferences for making purchases and adding channels
   • Require a PIN to make purchases and add channels
   • Require a PIN to make purchases
   • A PIN is not required to make any purchases or add any channels
4. Select Save preferences

You may also refer to this support page: How to create, reset, find, or delete your PIN for your Roku account

Hope this helps. Keep us posted on how it goes. 


Regards, 
Nimfa

[lesleyrivera86]

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