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How do I contact a customer Support | Refund request

Bought a new screensaver but it doesn't work. After going through several screens on the website I was finally able to find the "purchases" area where I supposedly could request a refund of a whopping $1.07.  You can't get there from the device - you have to go to a web browser.  But of course when I selected the charge, it just sits there and spins so you can't do anything about it.  Roku is hoping I'll just forget about the charge and let it slide since its so small, but if its not fixed by tomorrow I'm switching to Apple TV.

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renojim
Community Streaming Expert

How do I contact a customer Support | Refund request

Did you try contacting support at https://support.roku.com/contactus ?  I don't want to get your hopes up, but that's the place to start.  Pick the option for "Accounts, purchases & subscriptions".

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