Hi @luna23
Thanks for reaching out here in the Community!
If you need help canceling a subscription, you can follow the steps below:
- Press Home on your Roku remote
- Highlight the channel you want to cancel
- Press Star on your remote to open the options menu
- Select Manage subscription
- To unsubscribe, select Cancel subscription
- To confirm, select Cancel subscription
- Select Done
For more information, visit this link: How to unsubscribe, cancel, or turn off auto-renew for a subscription
Moreover, if you want to speak with an agent, it'll be best to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions.
I hope this helps!
All the best,
Kariza
Kariza D.
Roku Forum Moderator