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mvhetes
Reel Rookie
‎11-20-2022 05:57 AM

Ghost signing up for channels?

I just recently activated an account with Roku.

I’m not sure what happened here. When I checked the channel listing for my account it shows that both Apple TV and Paramount+ were activated, although my subscriptions listing shows that I DON’T HAVE ANY subscriptions.

I don’t recall clicking on EITHER of those services, so this is puzzling. It's long after Halloween, so I doubt that a ghost signed me up for these. Any idea how this happened?

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2 REPLIES 2
HDMIGuy
Roku Guru
‎11-20-2022 07:33 AM

Re: Ghost signing up for channels?

@mvhetes Depending on what you checked when activating your account some channels are added to your home screen.  Just highlight the channels and hit the * key and remove any channels you do not want.  Login to your account and check your subscriptions.  Removing from home screen does not cancel a subscription 

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mvhetes
Reel Rookie
‎11-20-2022 08:59 AM

Re: Ghost signing up for channels?

The "Subscriptions" page states that I don't have any. Whether or not this includes any "trial" offers is unclear. I'm quite certain that I didn't click on any of those.

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