I forgot my password but am not receiving an email to reset it
@JoJoRenee Check your spam folder on the email. Also make sure the email address listed on your Roku account is the correct email.
I'm not the original post, but I have the same problem.
I checked my spam folder and checked and rechecked my e-mail address. It is definitely the correct one. Any other suggestions?
Hi there! @cholam
Glad you brought this to us!
Here's what I can suggest: try resetting the password on another device.
Let me know if this fixes it.
Thanks!
Roku Community Team
