Account, payments & subscriptions

[HMR]

I have to cancel my ROKU account as well as all the channels I have!  I have tried 43 different attempts and nothing works.  I am getting put in a veterans hospital and I can not use it!

[RokuMary-F]

Hi @HMR,

Thanks for reaching out to the Roku community!

If you do want to close your Roku account, here’s how:

1. Sign in to my.roku.com
2. Select Manage your subscriptions and cancel your subscriptions
3. Select Done to return to the My Account page
4. Select Deactivate account
5. Complete the feedback form and select Continue to get confirmation of your account's closure

Once your Roku account is closed it cannot be reactivated and your subscriptions and other purchases will no longer be available. You must cancel your subscriptions before closing your account.

If you need further assistance, feel free to contact Roku support 

Let me know if you have any other questions.


Best regards,
Mary

[JP6970]

yes its 8162728106