boyschlikmama
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05-29-2023
08:37 AM
Disney Plus Subscription Cancel?
I am trying to cancel my Disney Plus subscription. I login to my Disney plus account and it says it is managed through Roku, so I login to my Roku account and it says I have no active subscriptions. How am I supposed to cancel this? Even the bank statement says “Roku for Disney”. Please help!
3 REPLIES 3
andyross
Roku Guru
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05-29-2023
08:46 AM
Re: Disney Plus Subscription Cancel?
On your Roku, go to Settings/System/About and verify the email address you are using on the Roku site.
Mkaniszewski
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02-06-2024
03:28 PM
Re: Disney Plus Subscription Cancel?
I am also having this issue. The same email that is on my Roku is the one for my account yet it still says I have no active subscriptions.
darlene103
Reel Rookie
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02-07-2024
06:37 PM
Re: Disney Plus Subscription Cancel?
Me too and when I go to the Disney+ site it gives me
Sorry, an error has occurred.
Please try again later.
This has been almost two weeks