Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Pssedoff24
Newbie

Charged for canceled subscription.Put money back please

Jump to solution

I canceled the Disney channel from my account in Feb.The channel was removed from my list of channels however on Mar.08/24 I was charged for the channel I can no longer access.Return the money to my account now please.I'm trying to be nice.

0 Kudos
1 Solution

Accepted Solutions
renojim
Community Streaming Expert

Re: Charged for canceled subscription.Put money back please

Jump to solution

@Pssedoff24, you need to contact "Account, payments & subscription" support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

1 REPLY 1
renojim
Community Streaming Expert

Re: Charged for canceled subscription.Put money back please

Jump to solution

@Pssedoff24, you need to contact "Account, payments & subscription" support at https://support.roku.com/contactus.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.