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JHM4887
Reel Rookie
‎02-05-2024 10:08 AM

Cancelled Starz thru Roku. Decided to keep Starz but Roku won't let me renew. Runs out on the 14th

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What do I do? The 14th is next week and My Wife and I decided we really want to keep Starz But Roku will not let me Resubscribe and the Credit Card is good. What do I do now?

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RokuJechealR
Community Moderator
Community Moderator
‎02-06-2024 11:18 AM

Re: Cancelled Starz thru Roku. Decided to keep Starz but Roku won't let me renew. Runs out on the...

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Hi @JHM4887,

Welcome to the Roku Community!

We're sorry to hear that you've been having this trouble renewing your subscription to the STARZ channel, and we would like to know how to identify and resolve this issue. In this matter, it would be best to talk to our Account-Billing team, as they are the ones who can further assist with your concerns.

You can contact them here. Choose "Account, payment & subscription," and there should be an option for you to talk to one of our live representatives.

Please keep us posted if you have any other concerns.

All the best,

Chel

Jecheal R.
Roku Community Moderator

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2 REPLIES 2
RokuJechealR
Community Moderator
Community Moderator
‎02-06-2024 11:18 AM

Re: Cancelled Starz thru Roku. Decided to keep Starz but Roku won't let me renew. Runs out on the...

Jump to solution

Hi @JHM4887,

Welcome to the Roku Community!

We're sorry to hear that you've been having this trouble renewing your subscription to the STARZ channel, and we would like to know how to identify and resolve this issue. In this matter, it would be best to talk to our Account-Billing team, as they are the ones who can further assist with your concerns.

You can contact them here. Choose "Account, payment & subscription," and there should be an option for you to talk to one of our live representatives.

Please keep us posted if you have any other concerns.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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redyo1979
Newbie
‎02-28-2024 10:05 PM

Re: Cancelled Starz thru Roku. Decided to keep Starz but Roku won't let me renew. Runs out on the 14

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I’m trying to renew my starz account 

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