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ReXrigGR
Newbie
‎02-16-2024 04:28 PM

Canceled Paramount Plus Essentials

I canceled Paramount Plus I'm February of 2023 and a year later I'm still being charged for their services I have my statement here and I'm being charged 7.99 monthly so I need to resolve this issue and  Paramount Plus needs to stop taking payments out of my account so what should I do??? Thanks 

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renojim
Community Streaming Expert
‎02-17-2024 12:32 AM

Re: Canceled Paramount Plus Essentials

If you subscribed directly with Paramout+ then you'd need to cancel with them.  Roku subscriptions show up as "Roku for ..." on your statement, so if it doesn't mention Roku then your subscription isn't through them.  You can see any subscriptions you have through Roku by using the email address that's displayed on your Roku device under Settings->System->About to log in at https://my.roku.com.

By the way, it's possible to subscribe to a service both through Roku as well as directly through the provider and one may not know about the other.

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