Account, payments & subscriptions

[GavinSteyn]

When I log into roku.com, it sends me a confirmation email. So far, so good. But then it always says I put in the wrong number. So I can't log in.

Then I tried logging in by using the device id. Now it says the number doesn't match their records.

Is this a temporary glitch? Have others seen this?

[GavinSteyn]

Ironically, it's solved because it had to log me in to even type this, and for some reason that works.

[williamwalker · Accepted solution]

Haha, technology gremlins I guess! Glad you were able to log in eventually. Sometimes a refresh or trying a different browser can work too. Maybe you'd like to check out some Mother's Day gift baskets Canada has to offer while you're waiting?

[HDMIGuy]

@GavinSteyn Not sure what happened but I had the same problem about an hour ago.  It took several attempts to get logged into my Roku account but finally worked.