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Can’t access my Subscription

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I subscribed for paramount Plus and showtime and can’t accesss it can someone explain why

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RokuArjiemar
Community Moderator
Community Moderator

Re: Can’t access my Subscription

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Hello! @Bootsymarmot,

A warm welcome from the Roku Community!

We appreciate you reaching out to us about your subscription. We're pleased to assist. 

Our billing team would be happy to assist you directly. You can reach them by phone or live chat here. Choose the option for Accounts, Payments, and Subscriptions.

They will be able to guide you through the necessary steps and provide you with the assistance you need. 

Please don't hesitate to contact them for help with your payment and account-related concerns. They will be in a better position to address your specific situation.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

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RokuArjiemar
Community Moderator
Community Moderator

Re: Can’t access my Subscription

Jump to solution

Hello! @Bootsymarmot,

A warm welcome from the Roku Community!

We appreciate you reaching out to us about your subscription. We're pleased to assist. 

Our billing team would be happy to assist you directly. You can reach them by phone or live chat here. Choose the option for Accounts, Payments, and Subscriptions.

They will be able to guide you through the necessary steps and provide you with the assistance you need. 

Please don't hesitate to contact them for help with your payment and account-related concerns. They will be in a better position to address your specific situation.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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