Hello! @Bootsymarmot,
A warm welcome from the Roku Community!
We appreciate you reaching out to us about your subscription. We're pleased to assist.
Our billing team would be happy to assist you directly. You can reach them by phone or live chat here. Choose the option for Accounts, Payments, and Subscriptions.
They will be able to guide you through the necessary steps and provide you with the assistance you need.
Please don't hesitate to contact them for help with your payment and account-related concerns. They will be in a better position to address your specific situation.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator